FAQ
How long does delivery take?
All orders are processed within 1-3 business days . From the shipping date, you can expect your order within 7-12 business days , depending on carrier availability and location. In some cases, faster delivery is also possible. About you
To be able to offer the best prices and the latest designs, we ship most products abroad directly from the manufacturer. We are doing our best to deliver your product as quickly as possible despite the current world situation.
What if I don't like the product?
If you don't like the product, you can return it within 14 days of receipt and we will refund you immediately. Please first take a look at the return and return policy.
Do I have to worry that my order won't arrive?
Of course not! We will refund your money immediately and send you a new package directly.
Fortunately, so far it has never happened that something didn't arrive. However, the buyer's legal protection also applies to us. You don't need to worry at all on this point, we can of course be reached via customer service if you have any further questions on this topic.
Will INTERY cover any customs duties?
Unfortunately, it is not possible for us to cover all possible customs costs from our customers. However, we support you with low product prices and free shipping.
What is your mission?
We are constantly working to improve the quality of life of our customers with high-quality products. Our top priority is the complete satisfaction of our customers and the constant optimization of our brand!
Why exactly INTERY?
We only offer our customers selected , high-quality products . The products go through a rigorous process before being made available for sale on our online store. That's why we let experts put our products and production through their paces.
We have excellent customer service that is there to handle all your INTERY-related concerns.
You will usually receive your order within 7-14 working days and shipping is insured .
How can I give my feedback?
Use our contact form. We are always open to feedback, suggestions for improvement and requests from our customers. We will reply as soon as possible. So don't hesitate to contact us if necessary. We are available to you around the clock.
If you have any further questions, our customer service is available 24 hours a day. Simply contact us using the contact form and we will answer your question!